Customer Service Supervisor

Additional Information

  • Post Title: Customer Service Supervisor
  • category: Customer Serv. & Call Centre
  • subcategory: Customer Service Reps jobs
  • No. of Vacancies: 1
  • Location: Shanghai
  • Posting duration: 2009-5-4 ~ 2009-7-4
  • Level of Spoken Chinese: Fluent
  • Nationality: all
  • Education: bachelor
  • Work Experience: One Year
  • Gender: F/M
  • Age:
  • Work Status: Fulltime
  • Salary: negotiate
  • Position responsibilities and other requirements:
Competency Requirements 
-Communication: Strong communication skill, service etiquette and real; 
-Customer Service: Strongly sales oriented with excellent service etiquette; 
-Team Work: Cooperative, and real team player with broad business insight;
-People Management: Self disciplined and good time management; 
-Problem Solving: Strong analytical skills and be solution provider;
-Result Orientation: Can use resources to achieve goals and objectives within timeline;

Qualifications 
-Knowledge & Skills: Industry knowledge for handling procedures of airfreight or sea freight, if noted by both import and export which will be preferable;
-Leadership: Proved leadership in the related working experience;
-Education & Training: Skillful communication with internal and external.good skill in computer use, good spoken & written English, and Mandarin;
-Experience: 4-year work experiences in same industry with customer service function, the background for global forwarder will be preferable;
-Personal Characteristics: Accountable and responsible; Positive attitude under high pressure 

  

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