Credit & Collection Assistant

Additional Information

  • Post Title: Credit & Collection Assistant
  • category: Banking & Financial Services
  • subcategory: Finance jobs
  • No. of Vacancies: 1
  • Location: Shenzhen
  • Posting duration: 2019/6/1 ~ 2020/9/1
  • Level of Spoken Chinese: Fluent
  • Nationality: all
  • Education: bachelor
  • Work Experience: One Year
  • Gender: F/M
  • Age:
  • Work Status: Fulltime
  • Salary: negotiate
  • Position responsibilities and other requirements:
Responsibilities:
1. Liaise with custiomer to collect all outstanding debts on time and handle dispute case for customers according to Credit & Collection Policy & Procedure;
2. Respond to customer inquires relative to billing/payment collection problems.
3. Respond to send reminder letter according to define schedules and policy;
4. Establish and maintain positive relationships/communication with other departments and clients to enhance customer service.

Requirements:
1. Bachelor degree and major in English;
2. At lease 1 year experiences in international tread or customer service are preferred;
3. Strong interpersonal, negotiating and organized skills;
4. Self-motivated, team-work, detail-oriented individual with significant knowledge;
5. Excellent command of English – CET 6 or equivalent level is a must;
6. Willing to work under pressure.

  

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