| Responsibilities:
1. Liaise with custiomer to collect all outstanding debts on time and handle dispute case for customers according to Credit & Collection Policy & Procedure; 2. Respond to customer inquires relative to billing/payment collection problems. 3. Respond to send reminder letter according to define schedules and policy; 4. Establish and maintain positive relationships/communication with other departments and clients to enhance customer service. Requirements: 1. Bachelor degree and major in English; 2. At lease 1 year experiences in international tread or customer service are preferred; 3. Strong interpersonal, negotiating and organized skills; 4. Self-motivated, team-work, detail-oriented individual with significant knowledge; 5. Excellent command of English – CET 6 or equivalent level is a must; 6. Willing to work under pressure. |
