| To co-ordinate & guide the activities of the Housekeeping department in providing the highest level of comfort & hospitality to guests & ensure impeccable standards of cleanliness & hygiene in all hotel areas, as per international standards, thereby achieving maximum guest satisfaction & organizational profitability.
To establish and protect a congenial working relationship between all members of Housekeeping team and other colleagues. To encourage and develop a positive attitude in all staff and a commitment to delivery of exceptional service. 为了给客人提供高水平的舒适和友好的服务,并确保酒店区域内干净卫生, 根据国际标准,协调和指导客房部的活动,从而使客人在员工高尚的道德素质下最大限度的满足客人需求并同时能够顾及酒店利益。 建立并维护客房部所有员工与其他同事之间良好的合作关系，鼓励员工培养积极的工作态度，并有意识地为客人提供额外的服务。 Education: Graduate with at least 1 year’s formal training in Housekeeping from a recognized institute Diploma in Hotel Management/Post Graduate Diploma in Accommodation Management. 至少有一年客房部的正规训练,酒店管理专业大专毕业/住宿管理专业毕业 Experience: At least 3 - 5 years experience as Housekeeper in a luxury hotel.. 有五星级豪华酒店三五年客房部管家工作经验 Job Skill / Knowledge : 1. Thorough knowledge of all housekeeping functions. 彻底了解所有客房部的功能 2. Capable of managing and motivating large complex groups of employees through personal example. 通过以身作则,有能力管理和带动大团体员工 3. Familiarity with Front Office & Engineering operations. 熟悉前厅部和工程部的运作 4. Knowledge of basic accounting, budgeting and inventory planning and control. 有基本的会计,预算,存活计划及控制相关知识 5. Knowledge of modern hotel housekeeping equipment and concepts. 有现代酒店客房设备和概念知识 6. Knowledge of textiles. 有纺织品知识 7. Knowledge of horticulture & floriculture. 园艺和花艺知识 8. Knowledge of Interior Design. 内部装修的知识 Computer Knowledge 1. Microsoft Word, Excel, Power Point. 熟悉办公自动化软件: 文档, 电子工作表,幻灯片 2. Fidelio.Fidelio系统 Language Proficiency: 1. Fluent in English and local language. 流利应用英语和普通话 2. Knowledge of foreign language preferable. 懂得第三种语言者优先 Age: Between 27 - 38 years. 年纪在27岁到38岁之间 If you are interested in this job, please be free to contact us by hotelhr@thepuli.com |
