| Key Business Responsibilities
·Fully understand agreed Standard Work Scope of Facility Mgt & office administration job in Sigma office ·Drive day to day local Facility Management operation ·Manage all office administration work like reception, phone operator, office cleanness, security, mail service, food & beverage supply, stationery, employee meal card, visa service etc. ·Manage all office & building’s facility management compliance with agreed standard, and ensure no impact to business continuity. ·Following agreed service level and standard, setup local operation process, function service procedure, service standard, and implementation in Sigma office. ·Prepare a strategy operation plan, and drive local office job improvement as per Client FM policy. ·Drive local office Monthly/quarterly/annually plan and provide accurate operation report. ·Solve independently local FM requirement and complaint from end user, and provide immediate action plan and solution. ·Manage one team including receptionist, operators, technicians, cleaner, tea ladies, and security to achieve business results in terms of cost, site delivery and quality ·Direct, train, and monitor team daily operation & service in compliance with agreed service process, standard. ·Lead the team members in the development and execution of continuous improvement programmes ·Evaluate all team performance by function and individually, is able to adjust job scope case by case. ·Establish performance criteria and parameters for vendors and service providers. In conjunction with procurement, initiates leverage on vendor contracts, service agreements and volume of procurement. ·Manage, control, analyze, forecast and report expenses including assistance with the annual preparation of the budget and full year projections ·Manage all local FM cost and payment timely, submit regular cost report as required. ·Evaluate local FM expense and contractor quotation, provide cost saving proposal to meet cost saving plan. ·Establish office equipment maintenance and repair plan, including M&E, critical Server/Lab UPS, FM200, Air-condition, electricity system, general office maintain, plumbing system etc to keep office equipment properly. ·Responsible for the efficient operation of the facilities service desk/helpdesk through the facilities management team ·Coordinates with Corporate Security and local EHS representative on office EHS & security matters concerning office safety and security though audit responsibility. General Qualification Requirements ·Minimum of 5 years direct related experience in a MNC facility/Office management accountability role or in a similar role in an advisory or outsourced service provider role ·Experience to prepare strategy operation plan and strong ability to follow up ·Experience in planning and maintenance program methodology covering equipment such as but not limited ·Experience in facilities/office operating budget preparations ·Excellent interpersonal, client management, and consultation skills required ·Must possess leadership skills and team player, ·Must have experience in supervisory and administrative role ·Technical/engineering background is an advantage but NOT a must. Property Management, Facility Management or Facilities project management qualifications would be preferred. ·Must be well-organized and able to prioritize multiple tasks ·Ability to work independently and exhibit a strong customer service attitude ·Superior oral and written communication skills required- both Mandarin and English ·Software competency: Microsoft Office ·Practical knowledge in procurement, contract administration, regulatory/governmental codes and regulations· Basic relationship management skills ·Basic negotiating skills in project/construction management, procurement and contract administration ·B.A./B.S. or equivalent education If you are interested in this job, please be free to contact us by teachcn@yahoo.com.cn |
