| Responsibilities
-Direct & manage global leading edge quality systems in the region -Direct & manage Quality Customer facing processes (Customer Care) such as complaint handling, contract review, surveys, data requests, declarations, etc. -Direct and manage Quality Control laboratories in the region to insure product performance meets or exceeds customer requirements -Insure Quality operators are certified, equipment is capable, and test methods are robust to properly validate product -Direct regional Quality team to understand, anticipate, and satisfy highly demanding customer expectations -Introduce standards, policies, and processes required to elevate performance and consistency between sites -Assume a leadership position within vital Quality processes such as Change Management, Material Review Board, & Lean Six Sigma -Continuously monitor cross region performance and work closely with other regional leaders to establish a robust global quality system network -Develop regional / site plans and goals to align with global business unit, Quality roadmaps, strategic plans, and Corporate objectives -As assigned, lead and manage select quality & improvement projects globally -Develop the regional Quality team by introducing high performance and people developmental programs -As part of Quality Management team, actively participate in setting global Quality roadmaps, strategic goals, & annual objectives -Facilitate regional and local data collection, analysis, and metrics in line with various types and levels of Quality reporting -Strong collaboration with key business partners to achieve mutual objectives - Operations, Engineering, Tech Service, Product Development, Marketing, Sales, IT, Procurement, etc. -Establish and manage regional budget -Active member of global councils and committees inside and outside of Quality Requirements -Engineering, Science Degree or equivalent is strongly preferred -10 years+ of progressive experience through Quality/Technical organizations -Electronics or other high tech industry experience -International experience, especially in Asia, along with Americas & Europe exposure -Proven regional and local skills needed to insure credibility and leadership within region (culture, language, customs) -Has proven career record of strategic planning and delivering results -Extensive and successful interface with demanding customers – including visits, audits, & presentations -Quality profession certifications or similar credentials strongly preferred -Willing to travel 10% - 25% of time If you are interested in this job, please be free to contact us by teachcn@yahoo.com.cn or hrcn.hci@cn.henkel.com |
