About HR Solution |
Customer Service Engineer
Responsibility
- Identify, assign, and make sure customer requirements correctly implemented in the company.
- Investigate big quality issues and customer complains, carry out root cause analysis, improvement plans and communication with customers.
- Ensure the improvement action committed to customers are effectiveness implemented.
- Maintain good customer relationship, organize customs' audit, visit, routine reports and relevant issues.
Requirement
- Strong communication skills and customer contact experience with world leading companies
- Strong engineering background, especially in IC assembly manufacturing
- Bachelor or above degree in Electronic Engineering or relevant field,5 years above working experience
- Excellent English communication, US, HK, Japan or TW visa holder is preferred
