About Motion Global |
Customer Service Representative – German
- Superior Product Range – Fast Growing International Company
- Young, Hard Working Open Minded Directors and Management Team
- Multi-cultural working environment
- Strong Career Growth
Motion Global is an Australian owned E-Retailing Company with a specialty in Designer Products. With over 10 years unrivaled experience in Direct Marketing, Motion Global combines IT Technology and Global Product Distribution to continue its exponential growth. With an internal culture of Best Practice, Motion Global manages all aspects of its operations in-house including: Information Technology, WebDesign, SEO Marketing, Customer Service, Logistics, Product Development and Procurement.
With a presence in over 5 countries, the Company has over 80 staff and is currently aggressively expanding its Asian headquarters located in Shanghai. Working with famous brands such as Armani, Gucci, Dior etc. our core operations lie within the designer goods industry focusing on North American and European Markets. Motion Global offers an attractive self-development environment as well as experience across a range of disciplines. With a culture that fosters promotion from within, a unique opportunity awaits those seeking to make a difference and be noticed.
We are seeking a Customer Service Representative to join our team. Reporting directly to the Operations Manager you will be involved in handling our retail customers.
The candidate will have the following competencies
- Fluent in German with good writing skills
- Have very strong attention to detail and be able to work under pressure
- Be a lateral thinker and self starter with mature & balanced reasoning
- Have a positive attitude with genuine desire to move forward in career
- Have excellent time management & documentation skills
- Work well in a team environment
- Proficient in use of Microsoft Word and Microsoft Excel
- If native Chinese then obtained CET-8 English Level is a plus
The successful candidate will be performing the following
- Handle retail customer inquiries for the German markets (depending on language skills Chinese or English Market as well)
- Attending ongoing training and working with the operations team to improve internal procedures/service levels.
To apply for this position please provide and/or prepare the following upon application – quoting CSR-German:
- Cover Letter with expected income
- Resume
- At least 2 referees contact information
Note: Please send us resume with application letter in German or English! Chinese only application will be blocked automatically.
