About CIEE |
Primary Responsibilities:
Specific duties include but are not limited to:
Student Services
Advising and Communication
? Serve as a resource and counsel for individual students, student interest groups and student populations with special needs
? Create a welcoming, trusting and open environment and meet informally and frequently with students to discuss all student life matters
? Advocate for student concerns and provide conflict resolution as needed
? Be available during regular business hours for “drop-in advising,” and post and maintain regular formal office hours three times weekly to mentor students about their learning goals, progress and cross-cultural adjustment
? Provide referrals to individual students for professional counseling and medical services as required
? Keep student information confidential when appropriate and share relevant student information with CIEE colleagues onsite, CIEE head office, sending school or parents when necessary to protect student health and safety or to resolve disciplinary or academic issues
? Respond to email from students and sending schools in a timely, professional and friendly manner, and if response will be delayed for more than 48 hours set an appropriate automatic reply indicating emergency contact information
? Be available by phone during business hours for regular advising and by mobile phone for emergencies afterhours
